TReDS - Contact Us

Contact Us

Contact Us

To Partner With Us, you can contact our Relationship Managers


BUYER MANAGEMENT TEAM

West

Region/Location Name Contact No Email
Regional Head - West Mr.Hitesh Popli +91 9137375187 hitesh.popli@invoicemart.com
Mumbai Mr.Amit Dutta +91 8600179668 amit1.dutta@invoicemart.com
Pune & Rest of Maharashtra Mr.Gopal Das +91 9767811896 gopal.das@invoicemart.com

North

Region/Location Name Contact No Email
Regional Head - North PSU Mr.Rajiv Kumar +91 9711756750 rajiv.kumar@invoicemart.com
Regional Head - North Mr.Ravi Mitra +91 9971679933 ravi.mitra@invoicemart.com
Delhi & NCR Mr.Akshay Chauhan +91 7291012904 akshay.chauhan@invoicemart.com

South

Region/Location Name Contact No Email
Regional Head - South Mr.Krishnakumar +91 8939700402 krishnakumar.a@invoicemart.com
Karnataka, Telagana, Andhra Pradesh Mr.Madhusudhan Goud +91 9008834577 madhusudhan.goud@invoicemart.com

East

Region/Location Name Contact No Email
Regional Head - East Mr.Mithilesh Jha +91 9836953636 mithilesh.jha@invoicemart.com
West Bengal Rudra Nag +91 8232988780 rudra.nag@invoicemart.com

MSME VENDOR MANAGEMENT TEAM

Region/Location Name Contact No Email
Head - Vendor Management Ms.Lakshmi Ravindran +91 9820823566 lakshmi.ravindran@invoicemart.com
West & East Mr.Gokulnath Rao +91 9664766430 gokulnath.rao@invoicemart.com
North Ms.Drakshan Tabassum +91 9555760146 drakshan.tabassum@invoicemart.com

FINANCIER MANAGEMENT TEAM

Region/Location Name Contact No Email
Head - Financier Relationships Mr.Roshan Singh +91 9582156317 roshan.singh@invoicemart.com
West Mr.Piyush Gupta +91 9561387505 piyush.gupta@invoicemart.com

BUSINESS HEAD

Region/Location Name Contact No Email
BUSINESS HEAD Ms.Deepa Rath +91 9980771532 deepa.rath@invoicemart.com

Got a question? We’re here to help. Please fill in the following details and we’ll be in touch with you soon.


You can call us directly

022 4975 7373 022 6235 7373

Or, write to us

helpdesk@invoicemart.com

Or, just pay us a visit

A.TREDS Ltd., A3, 11th Floor, Ashar IT Park, Road No. 16Z, Wagle Industrial Estate, Thane (W) – 400604.

To report any grievance, you can contact our Customer Grievance Redressal Team


Customer Grievance Redressal

Officer Contact Person Contact No Email
Customer Support Officer Ms. Daniela Thomas 022 4975 7373, 022 6235 7373 helpdesk@invoicemart.com
Grievance Officer Mr. Raghupati Royal 022 6235 7333 grievanceofficer@invoicemart.com
Nodal Officer Mr.Bikramjit Sen +91 9821067963 nodalofficer@invoicemart.com

Escalation Matrix

Escalation Level Authority Contact Details Action
Level 1 Customer Support Team Contact Person: Ms. Daniela Thomas
Contact No: 022 4975 7373, 022 6235 7373
Email: helpdesk@invoicemart.com
Response to be provided to the customer within 2 working days
Level 2 Head- Customer Service Contact Person: Mr. Shrinivas Kasar
Contact No: 022 6235 7303
Email: CustomerService.Head@invoicemart.com
If the query remains unresolved within 2 working days, it will be escalated to Head- Customer Service. He will respond within 3 working days.
Level 3 Managing Director Office Contact Person: Mrs. Hemangi Dhodare
Contact No: 022 6235 7386
Email: MD.Office@invoicemart.com
If the query remains unresolved for more than 2 weeks, it will be escalated to MD of A.TREDS Ltd.

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