To partner with us, you can contact our Relationship Managers
 Region/Location |
 Name |
 Contact no |
 Email |
|
|---|---|---|---|---|
| Financier Relationship (Banks) | Piyush Gupta | +91 9561387505 | piyush.gupta@invoicemart.com | |
| Head Financier Relationship (NBFC) | Riddhi Gupta | +91 9619051324 | riddhi.gupta@invoicemart.com |
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A.TReDS Ltd.,
A3, 11th Floor, Ashar IT Park,
Road No. 16Z, Wagle Industrial Estate,
Thane (W) – 400604.
To report any grievance, you can contact
 Officer |
Name |
Contact no |
Email |
|---|---|---|---|
| Customer Support Officer | Daniela Thomas | 022 6235 7373 | helpdesk@invoicemart.com |
| Grievance Officer | Lakshmi Ravindran | 022 6235 7379 | grievanceofficer@invoicemart.com |
| Nodal Officer | Meenakshi Agarwal | +91 8017325194 | nodalofficer@invoicemart.com |
 Level |
Category | Authority |
Contact details |
 Action |
|---|---|---|---|---|
| Level 1 | Operations, Technical & Others | Customer Support Team | Contact Person: Daniela Thomas Contact No: 022 6235 7373 Email: helpdesk@invoicemart.com |
Response to be provided to the customer within 2 working days. |
| Level 2 | Operations, Technical & Others | Head – Customer Service | Contact Person: Lakshmi Ravindran Contact No: 022 6235 7379 Email: customerservice.head@invoicemart.com |
If the query remains unresolved within 2 working days, it will be escalated to Head – Customer Service and will be responded within 3 working days. |
| Level 3 | Operations, Technical & Others | Managing Director Office | Email: Invoicemart.MDOffice@invoicemart.com | If the query remains unresolved for more than 2 weeks, it will be escalated to MD of A.TReDS Ltd. |
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A.TReDS Ltd.,
A3, 11th Floor, Ashar IT Park,
Road No. 16Z, Wagle Industrial Estate,
Thane (W) – 400604,
Maharashtra, India
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helpdesk@invoicemart.com